Multi-Stop Orders

November 3, 2025

In this article, you will learn about Multi-Stop and how it works.

Solution: To get an understanding of how multiple drop-offs work.

Customers often have multiple deliveries originating from a single pickup location. They are able to combine these deliveries for efficiency by using the Multi-Stop option.

A customer can enter one pickup address and up to 25 drop-off locations. Each drop-off location must be within 150 miles of the pickup location. You’ll get an alert telling you to remove a drop-off location, or to place a separate order if it cannot be completed in one day. The drop-off deadline is 10pm.

• There are delivery-level notifications available.
• There are proof of delivery options for each drop-off location.

Organizing Drop-Offs

It is the customer's responsibility to ensure each parcel picked up from the original destination is labeled. This will tell you, the driver, and the receiver which packages go with which drop-off locations.

Benefits of Multi-Stop

• Cost Effective: Save up to 25-50% vs single-stop orders. Prorated minimum fares.
• Efficient: Reduces load times, lowers emissions with optimized routes, maximizes vehicle capacity, and fewer miles are driven.
• Convenient: Single driver point of contact, optimizes your logistics, provides proof of delivery at every stop, and supports real-time driver tracking.

If you have questions, please contact us at drivercare@dispatchit.com. A representative from Dispatch will reach out to you for support.