# What driver statistics does Dispatch track?

In this article, you will be able to learn what statistics we provide in your

November 11, 2025

## Where Can You Find Your Stats?

You can find this dashboard by clicking the **Earnings** tab.

## The Earnings Tab

Your Earnings tab will show you driver statistics, such as on-time percentage, engaged miles and time, and earnings. You'll see these statistics for different timeframes, including bi-weekly and quarterly.

## What Does On-Time Percentage Mean?

This percentage shows the number of times you arrived at a pickup or drop-off location during the timeframe specified in the delivery details. **Orders accepted late do not count against this score.**

**Note**: Dispatch requires drivers to maintain a 70% on-time percentage to stay active on the driver app. Failure to do so may result in deactivation.

## Engaged Time and Miles

- **Engaged Time**: The time a driver spends actively working on a delivery, beginning when they accept a delivery request in the app and ending when the delivery is completed. It does not include time spent waiting for a request.

- **Engaged Miles**: The total miles driven while on an active delivery, measured from the point of accepting a request to the point of completing the delivery.

## Recent Earnings

Below your statistics are your recent earnings. In this section, you can view your earnings in bi-weekly or quarterly increments.

Also, in this section, if you click the blue receipt to the right of your earnings numbers, you'll be able to download a full earnings summary that includes the services listed on your orders, toll reimbursements, and wait time payouts, among other things.

## Tracking Bonuses

The last thing you'll see in the Earnings tab is a space to track your progress for weekly bonuses.

If you have any questions about what you see in your Earnings tab, please reach out to us at **[drivercare@dispatchit.com](mailto:drivercare@dispatchit.com).**