DispatchIt, Inc. - 500 outage on Web app – Incident details

500 outage on Web app

Resolved

Partial outage
Started: September 3, 2024
Lasted about: 2 hours
Time: 12:03 PM - 2:14 PM GMT-4

Affected

• Web
  • Partial outage from 12:03 PM to 12:21 PM, Operational from 12:21 PM to 2:14 PM
• Web App
  • Partial outage from 12:03 PM to 12:21 PM, Operational from 12:21 PM to 2:14 PM
• Deliveries API
  • Partial outage from 12:03 PM to 12:21 PM, Operational from 12:21 PM to 2:14 PM
• Mobile
  • Partial outage from 12:03 PM to 12:21 PM, Operational from 12:21 PM to 2:14 PM
• Mobile App
  • Partial outage from 12:03 PM to 12:21 PM, Operational from 12:21 PM to 2:14 PM

Updates

• Resolved

  • September 3, 2024 at 2:14 PM GMT-4
  • This incident has been resolved.

• Update

  • September 3, 2024 at 2:07 PM GMT-4
  • We implemented a fix and are currently monitoring the result.

• Monitoring

  • September 3, 2024 at 12:21 PM GMT-4
  • We implemented a fix and are currently monitoring the result.

• Investigating

  • September 3, 2024 at 12:03 PM GMT-4
  • We are aware of 500s coming through on the web app, and are currently investigating this incident.

Need Support?

Email: customersuccess@dispatchit.com
Phone: (952) 444-5280
Website: https://www.dispatchit.com/