# DispatchIt, Inc. - Increased Application Latency – Incident details

### Increased Application Latency

**Resolved**

**Operational**

**Started:** April 8, 2024  
**Lasted:** about 1 hour  
**Time:** 3:51 PM - 5:00 PM GMT-4

### Affected Services
- **Web**  
  Operational from 3:51 PM to 5:00 PM
- **Web App**  
  Operational from 3:51 PM to 5:00 PM
- **Deliveries API**  
  Operational from 3:51 PM to 5:00 PM
- **Mobile**  
  Operational from 3:51 PM to 5:00 PM
- **Mobile App**  
  Operational from 3:51 PM to 5:00 PM

### Updates
- **Resolved**  
  April 8, 2024 at 5:00 PM GMT-4  
  This incident has been resolved.

- **Monitoring**  
  April 8, 2024 at 4:08 PM GMT-4  
  We implemented a fix and are currently monitoring the result.

- **Investigating**  
  April 8, 2024 at 3:51 PM GMT-4  
  We are aware of an issue with the application performing slowly or being unavailable. We are currently investigating this incident.