DispatchIt, Inc. - Increased Application Latency – Incident details

Increased Application Latency

Resolved

Operational

Started: April 8, 2024
Lasted: about 1 hour
Time: 3:51 PM - 5:00 PM GMT-4

Affected Services

• Web
  Operational from 3:51 PM to 5:00 PM
• Web App
  Operational from 3:51 PM to 5:00 PM
• Deliveries API
  Operational from 3:51 PM to 5:00 PM
• Mobile
  Operational from 3:51 PM to 5:00 PM
• Mobile App
  Operational from 3:51 PM to 5:00 PM

Updates

• Resolved
  April 8, 2024 at 5:00 PM GMT-4
  This incident has been resolved.

• Monitoring
  April 8, 2024 at 4:08 PM GMT-4
  We implemented a fix and are currently monitoring the result.

• Investigating
  April 8, 2024 at 3:51 PM GMT-4
  We are aware of an issue with the application performing slowly or being unavailable. We are currently investigating this incident.