DispatchIt, Inc. - Customers and Drivers unable to view orders – Incident details

Customers and Drivers unable to view orders

Resolved
Partial outage
Started: August 22, 2023
Lasted: about 3 hours
Time: 10:29 AM – 1:38 PM GMT-4

Affected

• Web
  Partial outage from 10:29 AM to 1:38 PM
• Web App
  Partial outage from 10:29 AM to 1:38 PM
• Deliveries API
  Partial outage from 10:29 AM to 1:38 PM
• Mobile
  Partial outage from 10:29 AM to 1:38 PM
• Mobile App
  Partial outage from 10:29 AM to 1:38 PM

Updates

• Resolved
  August 22, 2023 at 1:38 PM GMT-4
  This incident has been resolved.

• Monitoring
  August 22, 2023 at 11:05 AM GMT-4
  We implemented a fix and are currently monitoring the result.

• Investigating
  August 22, 2023 at 10:29 AM GMT-4
  We are currently investigating this incident.

Need Support?

customersuccess@dispatchit.com
(952) 444-5280
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