DispatchIt, Inc. - Investigating Incident – Incident details

Investigating Incident

Resolved
Degraded performance
Started: December 7, 2021
Lasted: about 22 hours
From: 11:53 AM to 9:37 AM GMT-5

Affected

• Mobile
• Mobile App

Degraded performance from 11:53 AM to 9:37 AM

Updates

• Resolved
  Date: December 8, 2021 at 9:37 AM GMT-5
  All notifications are working normally again.

• Update
  Date: December 7, 2021 at 5:30 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 60 minutes

• Update
  Date: December 7, 2021 at 4:31 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 60 minutes

• Update
  Date: December 7, 2021 at 3:36 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 60 minutes

• Update
  Date: December 7, 2021 at 2:59 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Update
  Date: December 7, 2021 at 1:59 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Update
  Date: December 7, 2021 at 1:31 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Update
  Date: December 7, 2021 at 1:00 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Update
  Date: December 7, 2021 at 12:30 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Monitoring
  Date: December 7, 2021 at 12:01 PM GMT-5
  Due to our service provider experiencing technical difficulties, some of our push notifications will be delayed. We will continue monitoring the situation.
  Next update: 30 minutes

• Investigating
  Date: December 7, 2021 at 11:53 AM GMT-5
  Currently experiencing issues with our service provider, some of our notifications are not being sent. We are currently investigating this incident.
  Next update: 30 minutes