DispatchIt, Inc. - Driver earnings showing up wrong. – Incident details

Driver earnings showing up wrong.

Resolved

Degraded performance

Started over 5 years ago
December 18, 2020
Lasted 14 minutes
4:41 - 4:55 PM GMT-5

Affected

• Web
  Degraded performance from 4:41 PM to 4:55 PM
• Web App
  Degraded performance from 4:41 PM to 4:55 PM
• Mobile
  Degraded performance from 4:41 PM to 4:55 PM
• Mobile App
  Degraded performance from 4:41 PM to 4:55 PM

Updates

• Resolved
  December 18, 2020 at 4:55 PM GMT-5
  The issue has been resolved.

• Monitoring
  December 18, 2020 at 4:50 PM GMT-5
  Our earning processor is experiencing issues. We are monitoring.

• Investigating
  December 18, 2020 at 4:41 PM GMT-5
  Drivers are unable to see their earnings.
  Payouts of earnings are being delayed.

Need Support?

• Email: customersuccess@dispatchit.com
• Phone: (952) 444-5280
• Website: https://www.dispatchit.com/