Dispatch Culture, Values, & Leadership | About Dispatch

Dispatch Culture & Careers

We Are The Dispatch Difference

The Dispatch team is a diverse group of individuals who live across the country, just like our customers and drivers. We strive every day to give our people the best experiences. Explore below to experience the Dispatch Difference.

Company Highlights, Milestones, and Recognition

Our commitment to excellence has been recognized and celebrated through numerous awards, milestones, and industry accolades.

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What Drives Dispatch

Our values aren’t just words—they’re the foundation of how we connect, collaborate, and create. Click through the numbers below to see how we define our core values.

Care

Care and respect are the foundations of our success. We are dedicated to our people, customers, and drivers by treating everyone with empathy and dignity.

Commitment

Every role at Dispatch matters, and every position is essential to our purpose. We are committed to our company, our team, our mission, and our plan.

With Dispatch, automotive businesses can rely on prompt delivery of automotive parts, tools, and accessories.

Speed to Value

We don't hesitate to make decisions, but we always make decisions with our long-term future in mind.

Driven to Deliver

Execution and accountability are critical, and we expect nothing less from our people. We all have a job to do and expect radical ownership over these responsibilities.

Transparency

Building trust is the key to our success; therefore, we strive for transparency in our products, people, and operations. We do what we say we're going to do and own our mistakes.

Hear From Our People

At Dispatch, our culture is the heartbeat of everything we do. It's what binds us together through each interaction, each decision, and each accomplishment. Hear directly from the incredible individuals who make up our team.

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Employee Spotlight - Meet Dwight!
Meet Dwight! Dwight has been with Dispatch for over three years working in a number of sales roles. He became an Enterprise Sales Manager in August of 2022. Here's a look into how he builds strong working relationships with customers. Read More

Employee Spotlight - Meet Reilly!
Meet Reilly! He has been at Dispatch for almost three years and transitioned recently from his role as a Driver Engagement Agent to Data Analyst. Learn more about his journey at Dispatch. Read More

Employee Spotlight: Meet Alexis!
In this Employee Spotlight, we introduce Alexis. Based out of Dallas, Alexis is a Territory Sales Manager for the South and South Atlantic Region who has been with Dispatch since March of 2019. Read on to learn more about her, her role, and the unique reason why she knew Dispatch was the right company for her. Read More

What It Means To Work At Dispatch

Being a part of the Dispatch team means living our core values, following our operating system and processes, and bringing your authentic self to the company. Here’s how we deliver value to our people:

Entrepreneurial Operating System® (EOS)

Dispatch runs on the EOS® model — including how we organize, meet, plan, problem-solve, and measure performance. Click here to learn more about Say Y’EOS to EOS at Dispatch.

Total Rewards

At Dispatch, you have the opportunity to be rewarded for your hard work. We offer competitive pay and a comprehensive total rewards program designed to attract and retain top talent. We believe in recognizing an individual's skills, experience, and achievements to ensure your compensation reflects the value you bring to our organization. Learn more here.

Employee Engagement & Development

We want to cultivate a culture that recognizes our employee's outstanding work and contributions, while also ensuring everyone has the opportunity to grow and develop in their role. This includes a Spot Bonus Program, a new hire orientation program, and professional development stipend. Click here to learn more.

The People Leading Dispatch to Success

Meet the driving force behind Dispatch – our exceptional leadership team. Comprised of visionary thinkers, strategic planners, and industry experts, these individuals are at the helm of steering Dispatch towards new heights of success.

Andrew Leone

Chief Executive Officer & Co-Founder

Ryan Hanson

Co-Founder & Board Member

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Serge De Bock

Chief Financial Officer

Jewel Evans-Darrington

Chief People Officer

Alexia Smith

Vice President, Marketing

Joyce Schofield

Vice President, Product

Mike Christopher

Vice President, Finance

Merlin Triplett

Vice President, Engineering

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Larry Klein

Vice President, Sales