# Employee Spotlight - Meet Dwight!

In this Employee Spotlight, meet Dwight, Dispatch's Enterprise Sales Manager who has excelled in various sales roles. Learn more about Dwight and his journey.

## Kelby Silvernagel

Published on: January 13, 2023  
Updated on: October 1, 2024

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In this Employee Spotlight, we introduce Dwight! Dwight has been with Dispatch for over three years working in a number of sales roles. He became an Enterprise Sales Manager in August of 2022. Here's a look into how he builds strong working relationships with customers.

**1. What have you enjoyed most about transitioning to enterprise sales?**  
I have enjoyed being able to develop strong relationships with customers as well as my new teammates.

**2. What were some steps you took (either within Dispatch or on your own) to prepare yourself when entering a new sales role?**  
Researching and learning everything I can about my enterprise accounts. Sales is about relationships and it is really exciting to have specific accounts to know and support.

**3. What is your best advice for someone looking to start a career in sales?**  
It starts with listening and follow-up. If a customer feels you understand them, you gain their trust. Doing what you say you will do is equally important.

**4. What does a typical day in your role look like?**  
Enterprise can pull you in many different directions so each day is different. I start by responding to calls and emails. From there I always know what I need to accomplish that day. That can range from working on a project, to prospecting, and internal or external meetings. Time management is key.

**5. So far, what accomplishments are you most proud of here at Dispatch?**  
I am proud of the relationships I've built with my customers and the ability to really help their business. When a customer tells you that because of Dispatch their business runs smoother it is a great feeling.

**6. Which Dispatch core value resonates with you the most?**  
People First. Dispatch is a very collaborative and helpful environment with people with a broad skill set. I feel I can reach out to anyone if I need assistance and I relay that to my colleagues that my door is always open as well.