# Driver Spotlight: Meet Vernon! In this spotlight, meet Vernon, our Kansas City-based Dispatch Driver known for long-distance deliveries. Read his success story using a customer-first approach. ## Kelsie McMahon Published on: May 20, 2019 Updated on: October 1, 2024 ## Table of Contents - [How did you hear about Dispatch?](/content/blog/driver-spotlight-meet-vernon#toc-how-did-you-hear-about-dispatch?/index.html) - [How long have you been driving with Dispatch?](/content/blog/driver-spotlight-meet-vernon#toc-how-long-have-you-been-driving-with-dispatch?/index.html) - [What kind of vehicle do you drive?](/content/blog/driver-spotlight-meet-vernon#toc-what-kind-of-vehicle-do-you-drive?/index.html) - [Why did you decide that Dispatch was the best job fit for you and your lifestyle?](/content/blog/driver-spotlight-meet-vernon#toc-why-did-you-decide-that-dispatch-was-the-best-job-fit-for-you-and-your-lifestyle?/index.html) - [Tell us your favorite Dispatch story!‍](/content/blog/driver-spotlight-meet-vernon#toc-tell-us-your-favorite-dispatch-story!%E2%80%8D/index.html) - [Why should other people drive with Dispatch?](/content/blog/driver-spotlight-meet-vernon#toc-why-should-other-people-drive-with-dispatch?/index.html) - [What’s your favorite thing about being able to set your own hours?](/content/blog/driver-spotlight-meet-vernon#toc-what%E2%80%99s-your-favorite-thing-about-being-able-to-set-your-own-hours?/index.html) - [If you could give any advice to other drivers at Dispatch, what would it be?](/content/blog/driver-spotlight-meet-vernon#toc-if-you-could-give-any-advice-to-other-drivers-at-dispatch,-what-would-it-be?/index.html) - [Tell us anything else you'd like to know!‍](/content/blog/driver-spotlight-meet-vernon#toc-tell-us-anything-else-you'd-like-to-know!%E2%80%8D/index.html) In this Driver Spotlight, we introduce you to Vernon, an ambitious and kind-hearted driver based in Kansas City. Known for taking long-distance deliveries across state lines, he's Driven to Deliver and focused on building relationships with customers. Read on to learn why Vernon drives with Dispatch. ## **How did you hear about Dispatch?** I started my own business about four years ago and a friend of mine introduced me to [Dispatch](/content/site-root.html). I signed up and was kind of hesitant, as business was slow at first. I made a few runs and I liked how I was my own boss. Six months later I just ran with it and have been driving with Dispatch ever since! ## **How long have you been driving with Dispatch?** I started in January of 2018. ## **What kind of vehicle do you drive?** Multiple cargo vans, two Chevys, and a Ford E-150. ## **Why did you decide that Dispatch was the best job fit for you and your lifestyle?** **‍** I’ve always loved being independent and I drove a truck for 17 years. I was exposed to being independent and on my own. The fact that Dispatch lets you set your own hours and pick jobs, that says a lot for me. ## **Tell us your favorite Dispatch story!** ‍ My favorite story would have to be the relationship I built with [The Tile Shop](https://www.tileshop.com/) of Shawnee, KS. The first run I made I was sitting in traffic on a Thursday afternoon because of a really bad accident and I decided to pick up the job. I communicated with the store manager while I was sitting in traffic and said I’d be there as soon as I could. When I picked up the package we talked for a bit and he loved that I communicated with him the entire time. He called me later and asked if I could always deliver for them. I let him know that I’m really big on pay and try to make as much as I can. He called me back within 10 minutes and asked to meet in person. “I have to have you run for me,” he said. We discussed a pay package that benefited both me and Dispatch. I’ve been delivering for the Tile Shop for eight months now. I feel like when you get up in the morning, you should always put your best foot forward and give 199%. ## **Why should other people drive with Dispatch?** Well, it depends on if you’re ambitious and self-motivated. You can make a ton of money and build relationships with a wide variety of customers. Dispatch also has great people to work for. I’m crazy about Patrick and Forrest — they’re great to work with! They let me make judgment calls on certain deliveries and I love it. Unless my company takes off, I’m with Dispatch until I retire. ## **What’s your favorite thing about being able to set your own hours?** I have a few medical conditions, with a formal job I would have to take a day off or schedule appointments in advance. With Dispatch, I love that I can set my own schedule, make good money, and have the freedom to be my own boss. I couldn’t find another company like Dispatch. ## **If you could give any advice to other drivers at Dispatch, what would it be?** Learn what you're doing. I hear a lot of people say Dispatch is like Uber and it’s not. You can’t compare the two. I feel like in order to be a good driver you have to learn what you’re doing, learn to navigate the city, and be more effective by not relying on a GPS. I take pride in what I'm doing and I need to know where I'm going. I also try to mentor new drivers and share the tricks. I want to be a big brother for Dispatch. ## **Tell us anything else you'd like to know!** **‍** I wish Dispatch would eventually use box trucks. The typical driver either has a cargo van or pickup truck. Lots of customers love the idea of putting as much in a delivery as possible, but cargo vans have limits. With a box truck, you can load it up. I’ve been in transportation for 26 years and I think it would be great business.